Frequently Asked Questions

We have two hot air balloons: one has a capacity of 5 passengers; the other can be booked to take 2 people on their own private flight.
We choose our launch sites depending on the wind direction on the day. With that in mind we have a number of different places that we can launch from, and you can see that on our Where We Fly page. Currently, our launch sites include Bristol, Bath, and Stroud.
In short – no idea! The balloon travels with the wind and it is this that determines the direction of travel, and thus towards a landing spot. The pilot will look for somewhere suitable with no animals, crop, or anything else that could be a hazard.
We fly as often as the weather allows us to. Generally, through the months of April to October we have better weather, but if we get a nice cold crisp winter’s morning there is nothing to stop us from making the most of it! Our vouchers are valid for 12 months, giving you plenty of opportunity to take a flight. But please get in touch if you need to extend your voucher.
Some people are lucky enough to have flown over their house, but as hot air balloons go where the winds take them it’s unlikely that this will happen. However, you can choose where you want to fly from, so you will recognise the surroundings if you live in the area.

Of course! It’s great to see so many people watching our hot air balloons launching. We would ask them not to follow the balloon though, as our experienced ground crew will chase the balloon and bring all the passengers back to the launch site.

Unfortunately, we are not able to fly anyone that is pregnant at any stage. We appreciate that disabilities are wide and varied and we would like to be able to take you flying if we can, so please do get in touch before booking and we can discuss the possibilities.

On our balloons we have a camera that suspends outside of the balloon looking towards the basket. Your pilot will take a number of photos and videos during your flight, which you can purchase later. We ask for a suggested donation of £20, but you can of course donate as much as you want. All of the money from these sales goes towards the Down’s Syndrome Association and the MND Association (Motor Neurone Disease). Exclusive balloon flights will include these photos as standard, but of course you are welcome to make a donation as well.

We aim to fly for around an hour, but expect the whole experience to last between 3 and 4 hours. We think our passengers get much more out of their experience when they help out with the inflation of the balloon and packing away at the other end as well. You’ll be given a full safety briefing before your flight and of course we’ll all get to enjoy a glass a Champagne afterwards!

We can fly anyone from the age of 9 to 109! There is no limit on the age, but you need to be able to see over our basket which is around 4ft 4” tall. Anyone under the age of 16 will need to be accompanied by an adult. There is no weight limit either, but we do ask for your weight when you book your flight. This is just so that we can make sure we balance our weights across the basket evenly with other passengers.